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When you are ready to reinstall the PictureMate
software, follow the instructions in “Installing
Software for Macintosh” on page 38.
Where to Get Help
Epson Technical Support
Epson provides these technical support services:
Internet Support
Visit Epson’s support website for PictureMate Show
(U.S. or Canada) for solutions to common problems.
You can download drivers and documentation, get
FAQs and troubleshooting advice, or e-mail Epson with
your questions.
Speak to a Support Representative
Before you call Epson for support, please have the
following information ready:
● Product name (PictureMate Show or PM 300)
● Product serial number (located on the bottom of
PictureMate)
● Proof of purchase (such as a store receipt) and
date of purchase
● Computer configuration
● Description of the problem
Then call:
● U.S.: (562) 276-7282, 6 AM to 6 PM, Pacific Time,
Monday through Friday.
● Canada: (905) 709-2567, 6 AM to 6 PM, Pacific
Time, Monday through Friday.
Days and hours of support are subject to change
without notice. Toll or long distance charges may
apply.
Purchase Supplies and Accessories
You can purchase genuine PictureMate Print Packs and
accessories at Epson Supplies Central at
www.epson.com/ink3 (U.S. sales) or www.epson.ca
(Canadian sales). You can also purchase supplies from
an Epson authorized reseller. To find the nearest
reseller, call 800-GO-EPSON (800-463-7766).