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Noise After Ink Installation
If you hear noises from your product after installing ink, try these solutions:
• The first time you install ink cartridges, the product must prime its print head. Wait until priming
finishes before you turn off the product, or it may prime improperly and use excess ink the next time
you turn it on. Your product is finished priming the print head when the blue status light stops flashing.
• If the product's print head stops moving or making noise, and the charging process has not finished
after 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If
it is still in progress, contact Epson for help.
• Turn off the product, then make sure the transportation lock has been removed and placed in the
storage area as shown below. Wait a moment, then turn the product back on to clear the error.
Parent topic: Solving Setup Problems
Related topics
Replacing Ink Cartridges
Software Installation Problems
If you have problems while installing your product software, try these solutions:
• Make sure your product is turned on and the USB cable is securely connected at both ends. If you still
have problems installing software, disconnect the cable and carefully follow the instructions on the
Start Here sheet. Also make sure your system meets the requirements for your operating system.
• Close any other programs, including screen savers and virus protection software, and install your
product software again.
• In Windows, make sure your product is selected as the default printer and the correct port is shown in
the printer properties.
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