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222 Troubleshooting
Cannot communicate with the print server. (The print server
does not appear in the printer list of EpsonNet Win/MacAssist.)
Cause What to do
The Ethernet setting of the
print server is not
appropriate for your network
environment.
Check the setting of the HUB or the
switch.
Unable to start EpsonNet WinAssist.
Cause What to do
You have added or deleted
protocols after installing
EpsonNet WinAssist.
Uninstall EpsonNet WinAssist and then
reinstall it. See “Uninstalling Software”
on page 239 and “Installing EpsonNet
WinAssist/MacAssist” on page 33.
The message “EpsonNet WinAssist cannot be used because no
network is installed.” appears when you start EpsonNet
WinAssist.
Cause What to do
Both TCP/IP and IPX/SPX
are not installed on the
computer.
Install the TCP/IP or IPX/SPX protocol.
TCP/IP is installed on the
computer, but its IP address
is not set correctly.
Set a correct IP address for the computer.