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Cleaning the ADF pickup roller . . . . . . . . . . . . . . . . . . . . . . . .356
Transporting the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .357
For long distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .357
For short distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .358
Finding a place for the product . . . . . . . . . . . . . . . . . . . . . . . .361
Chapter 12 Other Problems
Clearing Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .363
Precautions for clearing jammed paper . . . . . . . . . . . . . . . . .363
Jam C (cover C) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .364
Jam E (cover E) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .368
Jam F (cover F) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .369
Jam MP (MP tray). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .374
Jam LC/G (optional paper cassette and cover G) . . . . . . . . .376
When transparencies are jammed at the MP tray . . . . . . . . .379
Paper jams in the Auto Document Feeder . . . . . . . . . . . . . . .381
Paper Handling Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .383
Paper does not feed properly . . . . . . . . . . . . . . . . . . . . . . . . . .383
Problems Using Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .384
Paper does not feed from the optional paper cassette . . . . .385
Feed jam when using the optional paper cassette . . . . . . . . .385
An installed option cannot be used . . . . . . . . . . . . . . . . . . . . .386
Correcting USB Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .386
USB connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .386
Windows operating system . . . . . . . . . . . . . . . . . . . . . . . . . . .387
Printer software installation . . . . . . . . . . . . . . . . . . . . . . . . . . .387
Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .393
Chapter 13 Printing Problems
Printer Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .395
The Print light does not turn on . . . . . . . . . . . . . . . . . . . . . . . .395
The product does not print (Print light off) . . . . . . . . . . . . . .395
The Print light is on but nothing prints. . . . . . . . . . . . . . . . . .396
The Order Online function does not work . . . . . . . . . . . . . . .397