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Scanning Problems 411
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Pressing the Start button in a Mac OS X
environment starts the Classic mode.
Do not install the scanner software in a Mac OS X environment in
the Classic mode.
You cannot scan multiple images.
Try one or more of the following solutions.
❏ Position photos at least 20 mm apart from each other.
❏ Make sure your application can scan multiple images.
Software Problems
You cannot start EPSON Scan.
Try one or more of the following solutions.
❏ Make sure the product is turned on.
❏ Turn off the product and the computer. Then check the
connection between the product and the computer.
❏ Make sure that EPSON Scan is selected in your application
software.
❏ On the Device Manager menu, make sure your product’s name
appears under Imaging devices hardware type without a
question (?) or an exclamation (!) mark. If the product appears
with the question (?) or exclamation (!) mark, or as an Unknown
devices hardware type, uninstall EPSON Scan. Then reinstall
it by following the instructions in your Setup Guide.