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Chapter 3
Troubleshooting
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Katagiri _______
Moira _______
Tim/Linda _______/_______
Cindy _______
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Power is not being supplied . . . . . . . . . . . . . . . . . . . . 3-2
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
The printer does not print . . . . . . . . . . . . . . . . . . . . . 3-3
The print is faint or uneven . . . . . . . . . . . . . . . . . . . . . 3-4
Dots are missing in printed characters or graphics . . . . . . . 3-4
Printed characters are not what you expected . . . . . . . . . . 3-5
The print position is not what you expected . . . . . . . . . . . 3-5
Paper Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Single sheets do not feed properly . . . . . . . . . . . . . . . . . 3-6
Continuous paper does not feed properly . . . . . . . . . . . . 3-7
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
When you use the cut-sheet feeder, the paper does not feed
properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Switching between the cut-sheet feeder and the push tractor
does not work properly . . . . . . . . . . . . . . . . . . . . . . 3-9
Using the pull tractor with the push tractor, continuous
paper does not feed properly . . . . . . . . . . . . . . . . . . . 3-10
With color upgrade kit installed, printer doesn’t operate
properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
3
R
Blueberry REV.D
A5 size Chapter 3
95/01/20
Troubleshooting 3-1