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42 Solving Problems
Where To Get Help
If you need help with your EPSON Stylus CX6400 or EPSON Scan software, see
“EPSON Support” below.
If you need help with any other software that came with your CX6400, see “Other
Software Technical Support” on page 43.
EPSON Support
EPSON provides technical assistance 24 hours a day through the electronic
support services and automated telephone services listed in the following table:
To speak to a technical support representative, dial:
■ U.S.: (562) 276-4382, 6 AM to 6 PM, Pacific Time, Monday through Friday
■ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through
Friday
Toll or long distance charges may apply.
Service Access
World Wide
Web
From the Internet, you can reach EPSON Support at
http://support.epson.com. At this site, you can download
drivers and other files, look at product documentation, access
troubleshooting information, and receive technical advice
through e-mail.
Automated
Telephone
Services
A variety of automated help services are available 24 hours a day,
seven days a week. To use these services, you must have a touch
tone telephone and call (800) 922-8911. Your EPSON
SoundAdvice
SM
Express Code is 70495. Use this code to quickly
select the EPSON Stylus CX6400 in SoundAdvice.