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Write down the error message and give it to your dealer when
reporting a problem.
If the error is serious, the computer cancels further
checking and
halts system initialization. The error message remains on the
screen and the computer locks up. If this happens, contact your
dealer as soon as possible. Report this information and both the
error message and code number to your dealer.
The Computer Won’t Start
If your computer does not start when you turn on the power,
check the following:
1.
Is the power light on? If not, remove any diskettes and turn
off the power. Check that the power cord is securely
connected to both the AC inlet on the back panel and an
electrical outlet. Replace the Startup or Reference diskette,
if necessary, and turn on the computer again.
Caution
If you turn off the computer for any reason, always wait at
least five seconds before turning it back on. You can
damage the computer if you turn it off and on rapidly.
2.
If
the power light still does not come on, check the
electrical outlet for power. Turn off your computer and
unplug the power cord from the wall outlet. Plug a lamp into
the outlet, and turn it on to see if the outlet supplies power.
3.
If the electrical outlet is working and all the connections are
secure but your computer still won’t start, call your dealer.
Note
If the computer starts but you can’t see anything on the
screen, see “Monitor Problems,” below.
Troubleshooting D-3