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Chapter 6 Problem Solver 105
Problems and Solutions
Most problems you may encounter while operating your printer
have simple solutions. Use the information in this section to find
the source of and solution to printer problems that occur.
You can also use the self-test to determine whether the printer or
the computer is causing the problem. See “Printing a Self-Test”
on page 102 for instructions on printing a self-test. To pinpoint
communication problems, experienced users may want to use the
printer’s hex dump mode described in “Printing Hex Dump” on
page 103.
To clear a paper jam, see “Clearing Paper Jams” on page 119.
“Power supply problems” on page 106
“Paper loading or feeding problems” on page 107
“Printing position problems” on page 108
“Printing or printout quality problems” on page 109
“Network problems” on page 114