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Chapter 6 Problem Solver 107
Paper loading or feeding problems
The printer does not load single-sheet paper or does not feed it
properly.
Cause What to do
Single-sheet paper is not
loaded properly.
See “Loading Single Sheets” on page 29
for instructions on loading single-sheet
paper.
Paperiscreased,old,toothin,
or too thick.
See the Paper Specification for
information about the printable paper
and use new, clean sheets of paper.
The printer does not fully eject a single sheet.
Cause What to do
Paper is too long. When the printer is in the PR2 mode, see
“Clearing Paper Jams” on page 119 for
instructions on ejecting paper. When
you are in the ESC/P and IBM PPDS
modes, press the F1/Eject button. Make
surethepagelengthofyourpaperis
within the range specified for
single-sheet paper in Paper Specification.
Also check and adjust the paper size
setting in your application or printer
driver.
The printer does not load passbook or does not feed it properly.
Cause What to do
Passbook is not loaded
properly.
See “Loading Passbooks” on page 28 for
instructions on loading passbooks.