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Chapter 6 Problem Solver 120
3. Turn on the printer while pressing the F1/Eject button. The
printer is in the paper removing mode and ready to start feed
operations. See the table below to find out how the F1/Eject
and F2 buttons work inthis mode and execute the appropriate
operation.
If you can clear the paper jam, turn off the printer, move the
upper mechanism to its original position by pulling the
release lever, and then close the printer cover to finish the
operation. If you cannot clear the paperjamwith thisfunction,
stop the operation and contact your dealer.
c
Caution:
Make sure that you move the upper mechanism by pulling
the release lever. Do not pull the mechanism by hand. It may
damage the printer.
Contacting Customer Support
If your Epson product is not operating properly and you cannot
solve the problem using the troubleshooting information in your
product documentation, contact customer support services for
assistance. If customer support for your area is not listed below,
contact the dealer where you purchased your product.
Customer support will be able to help you much more quickly if
you give them the following information:
Button Press Hold for a few seconds
F1/EjectFeedspaper forward a few
lines everytime you press it.
Ejectpaper forward.
F2 Feedspaper backward a
fewlines everytime you
press it.
Ejectpaper backward.