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If you have problems with your PictureMate, or you
want to improve print quality, read these sections:
● Cleaning the print head (on the right)
● Aligning the print head (on page 62)
● Cleaning PictureMate (on page 63)
● Printing and operation problems (on page 63)
● Software installation problems (on page 65)
● Print quality problems (on page 65)
● Problems with paper feeding (on page 66)
● Miscellaneous printout problems (on page 67)
● Where to get help (on page 68)
Cleaning the Print Head
If your print quality is not as good as it used to be—if
photos are too light, are missing colors, or have lines
running through them—PictureMate’s print head
nozzles may need cleaning.
Note: If the screen displays a Print Pack low message, you
may not be able to clean the print head until you replace the
Print Pack.
Follow these steps to clean the print head:
1 Load paper in PictureMate so you can print a
nozzle check pattern after cleaning the print head.
2 Press Menu.
3 Press u or d to highlight Maintenance, then press
OK.
4 Press u or d to highlight Auto Cleaning, then
press OK.
Printer Care and Troubleshooting