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If paper loads incorrectly or jams frequently:
● Use new paper loaded with the glossy or whiter
side up, and separate the sheets slightly.
● Load a maximum of 20 sheets.
● Make sure your paper is beneath the arrow on the
edge guides.
● Don’t load plain paper; this may damage
PictureMate.
● Use only PictureMate photo paper or Epson
Premium Photo Paper Glossy or Semigloss. (See
page 4.)
● Store paper flat to help prevent curling.
Miscellaneous Printout Problems
PictureMate prints blank pages.
The print head may need cleaning. See page 60.
The borders or layout are incorrect.
● Select a different Layout setting. See page 17 (if
printing directly from PictureMate) or page 39 (if
printing from a computer).
● Crop your photo to enlarge and print only a part
of it. See page 16.
● When you print borderless photos, PictureMate
automatically expands your images. If your photos
are cut off too much around the edges, you can
adjust the amount of expansion. See page 21
(if printing directly from PictureMate) or page 39
(if printing from a computer).