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Printing
Problem
Solution
The printer does
not print or stops
printing.
The
ON LINE
light is
on but nothing is
printed.
The
ON LINE
light is
off (the printer is off
line).
The software may not be installed
properly for your printer. Use your
application program’s setup (or install)
procedure to check the printer settings
on your computer’s display, then reset
the values correctly.
The interface cable may not be plugged
in securely. Check both ends of the cable
between the printer and the computer. If
you are using a parallel interface, secure
the connector using the wire retaining
clips.
You may not be using the correct
interface cable. Make sure your interface
cable meets the specifications for the
printer and the computer. Refer to l-29.
The printer may be off line and cannot
receive data. Check the on line status at
the printer’s control panel. If it is not on,
press the
ON LINE
button once to set the
printer on line (the
ON LINE
light will go
on). Refer to 3-3.
7-4 Troubleshooting