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7-6
7-6 | Resolving Problems
Nothing prints. The printer is not connected
correctly.
Turn off the printer and RIP or computer. Make
sure the interface cable is securely plugged in.
Make sure the interface cable meets the
required specifications. See Chapter 1 in this
guide or the RIP Station 5100 Getting Started
guide.
If you’re not using a RIP, make sure the interface
cable is directly connected to the computer
without passing through a printer switching
device, Zip
™
drive, or extension cable.
If you are using Windows NT 4.0, try uninstalling
the EPSON printer port. Click Start, point to
Programs and EPSON Printers, then click
EPSON Printer Port Uninstall. Follow the
messages on the screen.
Your PPD (PostScript printer
description) and/or printer driver
software are not set up correctly.
Make sure your software is installed correctly
and the RIP or printer is selected.
The printer port setting doesn’t
match the printer connection port
(Windows).
Click Start, point to Settings and select Printers.
Right-click your printer icon, then select
Properties. Click the Details tab.
Make sure your printer driver is selected in the
Print using the following driver list. Then select
the port to which your printer is connected in the
Print to the following port list.
The printer driver doesn’t have
enough available memory
(Macintosh).
To increase the available memory in your
Macintosh, select Control Panel from the
Apple
®
menu and double-click the Memory icon.
You can increase the size of virtual memory to
increase total available memory. Also, quit all
unnecessary applications.
Operational problems (continued)
Problem Possible cause Solution