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Resolving Problems | 7-9
Solving Paper Problems
If paper feed or paper jam problems occur frequently, try one or more of the
following solutions:
•
When you’re loading roll paper, make sure you line up the edge with the
row of holes on the printer. Always turn the roll back to remove the
slack. See page 2-10 for more information.
•
If you’re not using a roll of paper that’s installed in the printer, secure it
with the roll paper belt. See page 2-7 for more information.
•
Make sure the paper is not folded, wrinkled, or damp.
•
Make sure the printer’s environment falls within the required
temperature and humidity range.
•
Make sure the paper is not too thick or too thin. See pages 2-1 and 8-2
for paper specifications.
•
Make sure no foreign objects are inside the printer.
Printing is too slow. The resolution or print quality setting in
your print options is too high.
Choose a lower resolution for faster
printing.
Your system doesn’t have enough
resources.
Clear space on your hard drive or run a
defragmentation utility.
Don’t run too many applications at the
same time.
Turn off virtual memory.
Add RAM to your system.
You’re using background printing on a
Macintosh.
If you’re using the EPSON driver, select
EPSON Monitor3 and increase its
memory requirements.
Turn off background printing.
You’re not using ECP or Enhanced
mode and/or DMA transfers (in
Windows).
If your computer supports ECP or
Enhanced mode and/or DMA transfers,
turn them on to speed up printing. See
your computer documentation and
page 6-13 for more information.
Miscellaneous printing problems (continued)
Problem Possible cause Solution