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• If you are transferring photos to the memory card, check the memory card's write-protect tab to make
sure it is set to allow writing to the card.
• Make sure that the file sharing setting for your product is set correctly.
Parent topic: Solving Memory Card Problems
Related tasks
Inserting a Memory Card
Cannot Access Memory Card From a Networked Mac
If you cannot access a memory card inserted in your product from a Mac connected to your product over
a network, try these solutions:
• You may have dragged the Memory Card application icon to the Trash. Check the Trash contents and
restore the icon, if possible.
Parent topic: Solving Memory Card Problems
When to Uninstall Your Product Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Uninstalling Product Software - Windows
Uninstalling Product Software - Mac OS X
Parent topic: Solving Problems
Uninstalling Product Software - Windows
You can uninstall and then re-install your product software to solve certain problems.
1. Turn off the product.
2. Disconnect any interface cables.
3. Do one of the following:
• Windows 8: Navigate to the Start screen, right-click the screen, and select All apps. Select
Control Panel > Programs > Programs and Features. Select then uninstall option for your
Epson product, then select Uninstall/Change.
Note: If you see a User Account Control window, click Yes or Continue.
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