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Problems and Solutions
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Don’t load too many sheets at once. You can load up to 250 sheets of plain paper or
20 sheets of photo paper. Some papers should be loaded one sheet at a time; see your
online User’s Guide for information on paper loading limits. Don’t load paper above
the tabs on the edge guides.
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If paper has jammed, follow the steps on the LCD screen. If necessary, check the
following areas:
1. Lift the scanner and carefully remove any paper trapped inside.
2. Remove the back cover of the printer and check for jammed paper. Open the
cover on the duplexer to remove any paper, if necessary (WorkForce WF-7520
only).
Caution: Always use two or more people when lifting or moving the product.
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If documents don’t feed correctly in the Automatic Document Feeder (ADF), make
sure the paper is not bent, folded, or curled. If paper has jammed:
1. Open the ADF cover and remove any jammed paper.
Caution: Do not try to remove the paper without opening the ADF cover or you
could damage the mechanism.
2. Lift the document cover and remove any paper caught beneath it.
Masuo_Masuo-P2_QG.book Page 32 Thursday, June 30, 2011 3:53 PM