Filter
Top Products
Where to Get Help
116
Where to Get Help
Epson provides these technical support services:
Internet Support
Visit Epson’s support website at www.epson.com/support and select
your product for solutions to common problems. You can download
utilities and documentation, get FAQs and troubleshooting advice, or
e-mail Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661 and
enter the PIN on the included Epson PrivateLine Support card. This is
the fastest way of speaking to a live representative, and it’s free. This
service is available 6 AM to 6 PM, Pacific Time, Monday through Friday,
for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one of
these numbers:
• U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through
Friday.
• Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through
Friday.
Days and hours of support are subject to change without notice. Toll or
long distance charges may apply.
Before you call for support, please have the following information ready:
• Product name (PowerLite Pro Z8000WUNL or PowerLite Pro
Z8050WNL)
• Product serial number (located on the projector)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer or video configuration
• Description of the problem
Purchase Supplies and Accessories
You can purchase screens and other accessories from an Epson
authorized reseller. To find the nearest reseller, call 800-GO-EPSON
(800-463-7766). Or you can purchase online at www.epsonstore.com
(U.S. sales) or www.epson.ca (Canadian sales).