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RESTRICTED USE ONLY Fargo Electronics, Inc.
Persona C30 Card Printer User Guide (Rev. 2.2)
iii
Table of Contents
Section 1: Introduction _____________________________________________________1-1
How to use the manual _______________________________________________________________ 1-1
Safety Messages (review carefully)______________________________________________________ 1-2
Persona C30 Card Printer Overview _____________________________________________________ 1-3
Reviewing the Persona C30 Block Diagram ____________________________________________ 1-3
Reviewing the Persona C30 Sequence of Operations______________________________________ 1-4
Reviewing the Persona C30 Boot up Sequence __________________________________________ 1-7
Section 2: Specifications____________________________________________________2-1
Regulatory Compliances ______________________________________________________________ 2-1
Agency Listings_____________________________________________________________________ 2-2
Technical Specifications ______________________________________________________________ 2-2
Functional Specifications _____________________________________________________________ 2-5
Printer Components: Front Cover to USB Port __________________________________________ 2-6
Printer Components: Print Ribbons___________________________________________________ 2-7
Printer Components: Resin-Only Print Ribbons _________________________________________ 2-8
Printer Components: Dye-Sublimation Print Ribbons_____________________________________ 2-9
Printer Components: Dye-Sublimation/Resin Print Ribbons_______________________________ 2-10
Printer Components: Blank Cards ___________________________________________________ 2-11
Printer Module: Flipper Table Module Assembly (D900200)______________________________ 2-12
Section 3: Setup and Installation Procedures ___________________________________3-1
Printer Setup and Installation __________________________________________________________ 3-1
Choosing A Good Location _________________________________________________________ 3-1
About Moisture Condensation _______________________________________________________ 3-1
Unpacking and Inspection __________________________________________________________ 3-2
Reviewing the Printer (front view)____________________________________________________ 3-2
Reviewing the Printer (front view; Cartridge being installed) _______________________________ 3-3
Connecting the Printer power________________________________________________________ 3-4
Installing the Print Ribbon Cartridge __________________________________________________ 3-5
Installing Blank Cards into the Card Hopper ____________________________________________ 3-8
Lowering the Card Output Hopper___________________________________________________ 3-11
Flipper Table Module Installation______________________________________________________ 3-12
Installing the Flipper Table Module Assembly (D900200) ________________________________ 3-12
Printer Driver Installation ____________________________________________________________ 3-15
Installing the Printer Driver ________________________________________________________ 3-15
Printing a Test Print Image_________________________________________________________ 3-25
Printer Transport ___________________________________________________________________ 3-27
Moving the Printer to another location________________________________________________ 3-27
Section 4: General Troubleshooting __________________________________________4-1
Safety Messages (review carefully)______________________________________________________ 4-1
Communications Errors_______________________________________________________________ 4-2
Resolving the Communication Errors__________________________________________________ 4-2
Print Process Errors__________________________________________________________________ 4-4
Resolving a Card Not Fed Error (Cards will not feed off the Hopper)_________________________ 4-4
Resolving a Card Not Fed Error (Two (2) or more card feed at the same time)__________________ 4-7
Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted) _______________________ 4-9
Resolving a Ribbon RFID Error (Ribbon RFID Sensor is Corrupted) ________________________ 4-11
Resolving the Mag Verify Error_____________________________________________________ 4-12
Resolving the No Mag Installed Error ________________________________________________ 4-15
Resolving a Ribbon Sensor Error (Ribbon Miscue) ______________________________________ 4-17
Resolving a Ribbon Break Jam Error _________________________________________________ 4-19
Resolving a Ribbon Out Error ______________________________________________________ 4-21