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Persona C30 Card Printer User Guide (Rev. 2.2)
4-26
Resolving a Wrong Ribbon Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step Procedure
1 Review the following information.
Symptom: Printer errors out as soon as it receives data from the PC
Printer Error State: The Ribbon installed does not match the Printer Driver
information
Driver Monitor Error Display: Wrong Ribbon