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● The power is not turned on or the Power lamp on the front panel does not
light up.
Is the power cable plugged in?
● Data cannot be read from the CD-ROM drive.
Check the following:
- Is the CD-ROM centered on the tray? If not, readjust it, making sure that the label is
facing up.
- Is the CD-ROM upside down? If so, turn it right side up so that the label is facing up.
- Is the CD-ROM dirty or wet? Clean the CD-ROM with a soft dry cloth (moving from the
center to the periphery).
- Is the CD-ROM damaged? Replace the CD-ROM.
- Does the CD-ROM conform to the required standard? Use a correct CD-ROM.
● Characters entered using the keyboard are not displayed.
Is the keyboard connected correctly? See “2 Connection” in Chapter 1, “Installation” to
connect the display cable correctly.
● The mouse cursor does not move.
Is the mouse connected correctly? See “2 Connection“ in Chapter 1, ”Installation“ to
connect the display cable correctly.
Troubleshooting information on Windows 95/98
● The entire Windows 95/98 programs are frozen during the execution of
an application.
First press the Ctrl + alt + Delete keys to end the application. If the application cannot be
terminated, press the Ctrl + Alt + Delete key twice to reboot the computer. If the computer
cannot be rebooted, press the Power switch to turn off the power, then reboot a few
minutes later. After the computer is rebooted, from the Start menu, select Program -
Accessories - System tools, then click on Scan disk.
If no error is detected by the scan disk utility, continue operation. If an error is detected,
respond in accordance with the messages displayed. However, the error might happen
again after it has been corrected. If the error recurs, attempt to reinstall Windows 95/98 or
applications.
The current operation data by an application is not saved if the application is terminated
using the Ctrl + Alt + Delete keys or the computer is reset.
Point