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● The mouse is disabled and Windows 95/98 cannot end.
Use the keyboard to exit Windows 95/98 as follows:
1Press the key or the Ctrl + Esc keys.
The Start menu appears.
2Select “Exit Windows” with the ↑ or ↓ key and press the Enter key.
The Exit Windows dialog box is displayed.
3Select “Turn off power” and press the Enter key.
Windows 95/98 ends.
● A SCSI unit is connected using a SCSI card but cannot be identified by
Windows 95/98.
Check the following:
- Is the SCSI card driver installed correctly? Proceed as follows.
1 From the Start menu, select Setup and click on Control Panel.
The Control panel window is displayed.
2 Double click on the System icon.
3 Click on the Device manager tab and confirm that the SCSI controller is defined.
If not defined, click on the Hardware icon in the Control Panel window to detect a
SCSI card and install the driver.
- Is the SCSI unit turned on before the computer is turned on? If the computer is turned on
before the SCSI unit is turned on, the SCSI unit cannot be identified.
If an error recurs
If the cause is still unknown or the system cannot be reset, contact a dealer or your local
distributor. Then check and record the following:
- Model name and serial number of the computer (See the label at the rear of the
computer.)
- OS and version used
- Types of extension cards and memory installed
- Circumstances (the particulars, including the messages displayed on the screen, etc.)
- Date and time an error occurred