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Stylistic ST5100 Series Tablet PC User’s Guide – Appendix B
TROUBLESHOOTING
You cannot use OmniPass to create Windows users. You
must first create the Windows user, and you will need
administrative privileges to do that. Once the Windows
user is created, you can add that user to OmniPass using
the same username and password
Cannot add Windows users to OmniPass
If you experience difficulties adding a Windows user
to OmniPass, you may need to adjust your local secu-
rity settings. You can do this by going to Start,
Control Panel, Administrative Tools, and Local
Security Settings. Expand Local Policies, expand
Security Options, and double-click Network Access:
Sharing and Security Model for Local Accounts. The
correct setting should be Classic - Local Users Authen-
ticate as Themselves.
Cannot add a User with a Blank Password to OmniPass
If you experience difficulties adding a user with a
blank password to OmniPass, you may need to adjust
your local security settings. First attempt the proce-
dure explained in the Cannot add Windows user to
OmniPass section. If the difficulties persist, then try
the following procedure.
Click Start, Control Panel, Administrative Tools,
and Local Security Settings. Expand Local Policies,
expand Security Options, and double-click
Accounts: Limit local account use of blank pass-
words to console login only. This setting should be
set to Disabled.
Dialog appears after OmniPass authentication during
Windows Logon
After installing OmniPass on your system, you can
choose to logon to Windows using OmniPass. You
authenticate with OmniPass (via master password, or
an enrolled security device) and OmniPass logs you
into Windows. You may, during this OmniPass
authentication, see a Login Error dialog box.
This dialog box occurs when OmniPass was unable to
log you into Windows with the credentials supplied
(username and password). This could happen for any
of the following reasons:
■
Your Windows password has changed
■
Your Windows account has been disabled
If you are having difficulties due to the first reason,
you will need to update OmniPass with your changed
Windows account password. Click Update Password
and you will be prompted with a dialog to reconfirm
your password.
Enter the new password to your Windows user
account and click OK. If the error persists, then it is
unlikely the problem is due to your Windows user
account password changing.
Osian_UG.book Page 74 Monday, October 9, 2006 1:24 PM