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LifeBook P2000 Notebook – Section Six
TROUBLESHOOTING TABLE
Problem Page
Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 66
DVD/CD-RW Drive Problems . . . . . . . . . . . . . . page 66
Floppy Disk Drive Problems. . . . . . . . . . . . . . . . page 67
Hard Drive Problems. . . . . . . . . . . . . . . . . . . . . . page 67
Keyboard or Mouse Problems. . . . . . . . . . . . . . . page 67
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 68
Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . page 68
Problem Page
USB Device Problems . . . . . . . . . . . . . . . . . . . . . page 68
PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 69
Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 69
Shutdown and Startup Problems . . . . . . . . . . . . page 71
Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 71
Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 73
Problem Possible Cause Possible Solutions
Audio Problems
There is no sound coming
from the built-in speakers.
The volume is turned too low. Adjust the volume control on your notebook.
The software volume control is
set too low.
Adjust the sound volume control settings in your
software, operating system and applications.
Headphones are plugged into
your notebook.
Plugging in headphones disables the built-in
speakers, remove the headphones.
BIOS audio settings
are incorrect.
Set the BIOS setup utility to the default values within
the Multimedia Device Configuration menu. (See
BIOS Setup Utility on page 27 for more information)
Software driver is not
configured correctly.
Refer to your application and operating system
documentation for help.
DVD/CD-RW Drive Problems
LifeBook notebook fails to
recognize DVD/CD-RW
drive
Protective sheet is still in the
DVD/CD-RW drive tray.
Replace DVD/CD-RW disc in tray.
DVD/CD-RW disc is not
pushed down onto raised
center circle of the drive.
Open DVD/CD-RW tray and re-install
DVD/CD-RW disc properly.
DVD/CD-RW drive tray is not
latched shut.
Push on the front of the DVD/CD-RW drive tray
until it latches.
Incorrect DVD Player or no
DVD Player software is
installed.
Install DVD Player software. (See “DVD/CD-RW
Combo Drive Software” on page 36 for more informa-
tion.)
Wrong drive designator was
used for DVD/CD-RW drive in
the application.
Verify the drive designator used by the application is
the same as the one used by the operating system.
When the operating system is booted from a DVD/
CD, drive designations are automatically adjusted.
Windows DVD/CD-RW auto
insertion function is disabled.
Start the DVD/CD-RW drive from the desktop or
application software or re-enable the Windows
DVD/CD-RW auto insertion function. (See Auto
Insert Notification Function on page 38 for more
information)
DVD/CD-RW disc is dirty or
defective.
Wipe disc with a non-abrasive CD cleaning cloth
and reinsert. It if still will not work try another disc
in the drive.
P Series.book Page 66 Monday, May 13, 2002 2:44 PM