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This dialog box occurs when OmniPass was unable to log you into Windows with the credentials supplied
(username and password). This could happen for any of the following reasons:
• Your Windows password has changed
• Your Windows account has been disabled
If you are having difficulties due to the first reason, you will need to update OmniPass with your changed
Windows account password. Click Update Password and you will be prompted with a dialog to
reconfirm your password.
Enter the new password to your Windows user account and click OK. If the error persists, then it is
unlikely the problem is due to your Windows user account password changing.