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Keyboard or Mouse Problems
The built-in keyboard does
not seem to work.
The notebook has gone
into Sleep mode.
Push the Power/Suspend/Resume button.
An application has
locked out the key-
board.
Try to use your integrated pointing device to restart your system.
You have installed an exter-
nal keyboard or mouse, and
it does not seem to work.
Your external device is
not properly installed.
Re-install your device. See “Device Ports” on page 82.
Your operating system
software is not set up
with correct software
driver for that device.
Check your device and operating system documentation and acti-
vate the proper driver.
You have connected an
external keyboard or a
mouse and it seems to be
locking up the system.
Your operating system
software is not set up
with correct software
driver for that device.
Check your device and operating system documentation and acti-
vate the proper driver.
The system has
crashed.
Try to restart your notebook. I
Memory Problems
Your System screen does
not show the correct
amount of installed
memory.
Your memory upgrade
module is not properly
installed.
Remove and re-install your memory upgrade module. See “Mem-
ory Upgrade Module” on page 79.
You have a memory
failure.
Check for Power On Self Test (POST) messages. See “Power On
Self Test Messages” on page 99.
Modem Problems
Messages about modem
operation.
Modem messages are
generated by the
modem application
being used.
See your application software documentation for additional infor-
mation.
Problem Possible Cause Possible Solutions