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104 Troubleshooting
Error messages
This section lists common error messages that may be displayed on your
monitor. These messages often indicate procedural errors such as an incorrect
keystroke or a write-protected diskette. Some messages, however, may indicate
a problem that requires you to consult the troubleshooting section of this
manual.
Error Message Solutions
Access denied. Try saving to a new file or diskette.
Move the write-protection tab over the hole on
the back of the diskette.
Bad command or file name. Make sure you entered the right command.
Make sure the specified drive is correct, then
try again.
If you are trying to exit MS-DOS to return to
Windows, type exit,then
press ENTER.
Base memory [xxx]
expansion.
This is an informational message only. No
action is required.
Checking RAM on disk
controller.
Your BIOS configuration is incorrect. Enter the
BIOS Setup utility, then make sure of the
parameter values.
CD-ROM is not recognized. See “The CD/DVD drive is not recognized by
thesystem.”onpage91forpossiblesolution.
Data error. Run ScanDisk on the reported disk.
Decreasing available
memory.
Your BIOS configuration is incorrect. Enter the
BIOS Setup utility, then make sure of the
parameter values.
Diskette drive is not
recognized.
See “The diskette drive is not recognized by
thesystem.”onpage96forpossiblesolution.
Diskette drive 0 seek to track
0 failed.
Enter the BIOS Setup utility, then make sure
of the diskette drive parameters.
Check the diskette drive cables. Make sure
Pin 1 on the cable aligns with Pin 1 on the
connector.
05960.book Page 104 Monday, February 21, 2000 2:47 PM