Filter
Top Products
92 Troubleshooting
The CD is scratched or dirty. Try cleaning the CD with a lint-free cloth.
Check the CD for scratches.
The CD/DVD drive needs to
be added as new hardware.
From the Control Panel window (Start |
Settings | Control Panel), double-click Add
New Hardware. Follow the directions for
adding the drive.
The secondary IDE device
may be disabled.
Restart your computer, then press F1 to enter
the BIOS Setup utility program. From the
Advanced | IDE Configuration menu, set the
IDE Controller to Both and the Secondary
IDE Master to Auto.
The CD cables are not
installed correctly.
Open the system and check all cables
between the CD controller and the CD/DVD
drive.
The CD/DVD drive may be
defective.
Replace the CD/DVD drive.
Probable Cause Solution
05960.book Page 92 Monday, February 21, 2000 2:47 PM