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hp fax 1230
troubleshooting help
54
The HP Fax does
not answer after
the correct
number of rings.
• Check to see if you have you selected the desired number of rings and
check to make sure Auto Answer is on. For information on setting the
number of rings, see set the rings to answer setting on page 23. For
information on turning on Auto Answer, see receive a fax automatically
on page 14.
• If you have a telephone answering machine connected to your phone
line, see answer fax calls when you use an answering machine on the
same line on page 30 for information on setting up your HP Fax for use
with an answering machine.
• If you are using a voice mail system with your HP Fax, see answer fax
calls when you use voice mail on the same phone line on page 30 for
information on using the HP Fax with voice mail.
• Check to see if you have the ring pattern set correctly. If you subscribe to
a distinctive ring service through your telephone company, check that the
HP Fax ring pattern is set correctly. If you do not subscribe to a distinctive
ring service or do not have this service available in your area, make sure
that the ring pattern is set to All Rings. For information on setting the ring
pattern, see change the answer ring pattern (distinctive ringing) on
page 26.
problem solution