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OS X problems
Symptom Possible cause Solution
Printer features do not appear. The wrong PPD is selected for
the printer.
Verify which PPD is selected
as follows:
In the Print dialog box, click
Summary. Verify that the "PPD
for:" setting is correct.
If the PPD setting is incorrect,
delete the printer in the Print
Center and add it again. You
might need to manually select
the PPD.
When using OS X v10.2, the
printer is not using
"Rendezvous" (mDNS)
You might need to upgrade
your Internal HP Jetdirect card
to a version that supports
Rendezvous.
Tray 2 does not appear as an
installed option, even though it
is installed on the printer.
(HP LaserJet 1320 series
printer only)
The ability to manually select
installable options is supported
only in Mac OS X v10.2 and
later.
96 Chapter 6 Problemsolving ENWW