Wired network setup problemsolving
If the computer is unable to discover the HP LaserJet 1320n, HP LaserJet 1320tn, or
HP LaserJet 1320nw printer, perform the following steps:
1. Check the cables to ensure that they are properly connected. Check all of the following
connections:
● Power cables
● Cables between the printer and the hub or switch
● Cables between the hub or switch and the computer
● Cables to and from the modem or Internet connection, if applicable
2. To make sure that the computer's network connections are working properly (Windows
only), perform the following steps:
● On the Windows desktop, double-click My Network Places or Network
Neighborhood.
● Click the Entire Network link.
● Click the Entire Contents link.
● Double-click one of the network icons, and make sure that some devices are listed.
3. To verify that the network connection is active, perform the following steps:
● Check the network light on the network (RJ-45) connector on the back of the printer.
● If one of the lights is on solid, the printer is connected to the network.
● If both network lights are off, check the cable connections from the printer to the
gateway, switch, or hub to ensure that the connections are secure.
● If the connections are secure, turn off the power to the printer for at least
10 seconds, and then turn on the power to the printer.
120 Chapter 6 Problemsolving ENWW