Filter
Top Products
Misformed characters
● If characters are improperly formed,
producing hollow images, the media stock
might be too slick. Try a different media.
See
Printer media specifications for more
information.
● If characters are improperly formed,
producing a wavy effect, the printer might
need service. Print a configuration page. If
the characters are improperly formed,
contact an HP-authorized dealer or service
representative. See
How to contact HP for
more information.
Page skew
● Make sure that the media is loaded correctly
and the media guides are not too tight or too
loose against the media stack. See
Loading
media into the input trays for more
information.
● The input bin might be too full. See
Loading
media into the input trays for more
information.
● Check the media type and quality. See
Printer media specifications for more
information.
Curl or wave
● Check the media type and quality. Both high
temperature and humidity cause media to
curl. See
Printer media specifications for
more information.
● The media might have been in the input tray
too long. Turn over the stack of media in the
tray. Also, try rotating the media 180° in the
input tray.
● Open the straight-through output door and
try printing straight through. See
Media
paths for more information.
● The fuser temperature might be too high. In
your printer driver, make sure the
appropriate media type is selected. If the
problem persists, select a media type that
uses a lower fuser temperature, such as
transparencies or light media.
106 Chapter 6 Problemsolving ENWW