Wrinkles or creases
● Make sure that media is loaded properly.
See
Loading media into the input trays for
more information.
● Check the media type and quality. See
Printer media specifications for more
information.
● Open the straight-through output door and
try printing straight through. See
Media
paths for more information.
● Turn over the stack of media in the tray.
Also, try rotating the media 180° in the input
tray.
● For envelopes, this can be caused by air
pockets inside the envelope. Remove the
envelope, flatten the envelope, and try
printing again.
Toner scatter outline
● If large amounts of toner have scattered
around the characters, the media might be
resisting the toner. (A small amount of toner
scatter is normal for laser printing.) Try a
different media type. See
Printer media
specifications for more information.
● Turn over the stack of media in the tray.
● Use media designed for laser printers. See
Printer media specifications for more
information.
Return to Finding the solution.
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