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4. To print a network configuration page, press the network Reset button located on the
back of the printer.
● On the Network Configuration page, check to see if a non-zero IP address is
assigned to the printer.
● If the Network Configuration page does not have a valid, non-zero IP address, reset
the Internal HP Jetdirect print server to the factory defaults. To cold reset the
Internal HP Jetdirect print server, turn off the printer. While pressing the Reset
button on the back of the printer, turn on the printer. Continue to press the Reset
button until the printer is in the Ready state (from 5 to 30 seconds).
● Two minutes after the printer reaches the Ready state, print another Network
Configuration page, and check to see if a valid IP address is assigned to the printer.
● If the IP address is still zeros,
Contact HP support.
ENWW Wired network setup problemsolving 121