HP (Hewlett-Packard) 4100 Laptop User Manual


 
3-16 Troubleshooting and Diagnostics HP OmniBook 4100
Parallel Port Tests
0701h For the external loopback test, make sure the
loopback connector is installed and constructed
properly. For the external or internal loopback
test, replace the motherboard.
0702h Replace the motherboard.
0703h Run BIOS Setup and disable ECP for the
parallel port, then rerun the test. Replace the
motherboard.
0704h -
0706h
Replace the motherboard.
0707h Connect the loopback connector.
0708h Replace the motherboard.
Audio Tests
0801h -
0812h
If this error also occurs for an external
headphone, replace the motherboard.
Otherwise, check the speaker connections,
replace the speakers. If it occurs only for an
external headphone, replace the audio jack
PCA.
9003h -
9004h
(See Microphone Tests near end of table.)
Video Tests
0900h -
0901h
Replace the VGA PCA.
0903h -
0906h
Replace the LVDS PCA. Replace the VGA
PCA.
0907h -
0908h
Replace the VGA PCA.
0909h -
090Ah
Replace the LVDS PCA. Replace the VGA
PCA.
090Ch -
090Fh
Replace the VGA PCA.
8000h (See LCD Test near end of table.)
CD-ROM Tests
0A00h Insert a CD in the drive.
0A01h Rerun the test. Replace the CD-ROM drive.
0A02h No repair. (Automatic close not supported.)
0A03h Insert a different CD in the drive. Check the
connectors on the CD-ROM drive and
motherboard. Replace the CD-ROM drive.
0A04h Insert a different CD in the drive. Check the
connectors on the CD-ROM drive and
motherboard. Replace the CD-ROM drive.
0A05h Insert a computer CD in the drive.
0A06h Insert an audio CD in the drive.
USB Tests
1301h Reprogram the BIOS IC. Replace the BIOS IC.
Replace the motherboard.
1302h -
1306h
Replace the motherboard.
9006h (See USB Port Test near end of table.)
LCD Test
8000h If the test fails with an external monitor (must
support VESA mode 105h), replace the VGA
PCA, replace the motherboard. Otherwise:
- If the shaded-band test fails, check the LCD
flex cable connection in the bottom case,
replace the LVDS PCA, replace the LCD flex
cable, replace the VGA PCA, replace the
motherboard.
- If only a solid-color test fails, see chapter 5 for
cosmetic guidelines, replace the LCD module.
Microphone/Line-In Tests
9003h If the error occurs for built-in and external
microphones, replace the motherboard. If it
occurs for only the built-in microphone, check
the LCD flex cable connection, replace the
inverter PCA. If it occurs only for an external
microphone, replace the audio jack PCA.
9004h Replace the audio jack PCA. Replace the
motherboard.
Suspend/Resume Test
9005h Run BIOS Setup and restore default settings.
Reprogram the BIOS IC. Replace the BIOS IC.
Replace the motherboard.
USB Port Test
9006h Make sure a USB device is connected to the
port you are testing. Select the correct speed
for the device. Replace the motherboard (or
dock component, if applicable).
IR Tests (FIR enabled, undocked)
9002h,
9007h -
9008h
Rerun the test. Replace the motherboard.
9009h Do not run this test in Windows. For the one-
unit test, replace the motherboard. For the two-
unit test, make sure the IR ports on the
reflector and test computers are lined up,
replace the IR PCA, replace the motherboard.
900Ah Rerun the test. For the two-unit test, make sure
the IR ports on the reflector and test computers
are lined up. Replace the IR PCA, replace the
motherboard.
900Ch Rerun the test. Make sure the IR ports on the
reflector and test computers are lined up.
Restart the reflector unit. Replace the IR PCA,
replace the motherboard.