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Installing the Software 29
G:\TW\Lori\Raptor\C4388-90100\exraptor1.fm Page 29
Last Modified: Tuesday, January 27, 1998 8:33 pm
Printing date: Saturday, April 04, 1998
12. Go to the Drivers tab and click on Add.
13. Windows NT creates a list of tape drives. Click on Have Disk button.
14. When prompted to enter the path for the manufacturer’s files, type
D:\NT
(where
D: is you CD-ROM’s drive letter). If your computer does not have a CD-ROM, see
page 35.
15. Click OK.
16. A list of tape devices appears. Select Hewlett-Packard Colorado IDE. The
necessary files are copied to your system.
17. Restart the system. If no services fail, the drive is ready to use. If services fail, please
contact our QuickFax service for document 5228. The QuickFax phone numbers are
listed on page 46.
18. Start the Backup application by clicking on Start, Programs, Administrative Tools,
and Backup.
19. Use NT Backup online Help to learn how to back up and restore data, compare files,
and use the application’s options and features.
If You Have Problems
Try the following suggestions:
n
Exit out of all applications. Turn off the computer’s power, wait 20 seconds, then
turn it on again. Unplug the tape drive and then plug it in again. (This is called
cycling power.) Then start Colorado Backup.
n
Verify that your computer meets the requirements listed in “Minimum System
Requirements” on page 35 for the operating system in which you are using
Colorado Backup.
n
Does the drive move the tape when the tape is inserted? If not, check the power
connections to the tape drive.
n
Disconnect all the cables, look for and straighten any pins, and then reconnect the
cables. Sometimes just reconnecting a cable aligns it correctly or adjusts the pin
connections, fixing a faulty connection.
n
If you have a printer connected to the HP Colorado tape drive, turn off the
computer’s power. Disconnect the tape drive and the printer. Reconnect only
your tape drive to the parallel port, then turn the computer on and start Colorado
Backup. If Colorado Backup works properly, it is likely you have a conflict with