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while you are in front of your computer and scanner. For faster service, please be
prepared to provide the following information:
– the scanner model number (located on the scanner)
– the scanner serial number (located on the scanner)
– the computer operating system
– the version of the scanner software (located on the scanner’s CD label)
– messages displayed at the time the situation occurred
The applicable conditions for HP phone support are subject to change without
notice.
Telephone support is free from the date of purchase for the period specified
unless otherwise noted.
Locations
Phone-support period
Africa 30 days
Asia Pacific 1 year
Canada 1 year
Europe 1 year (see the following table for details for each
country/region)
Latin America 1 year
Middle East 30 days
United States 1 year
Phone support in the United States
Support is available both during and after the warranty period.
Within the period of your warranty, telephone support is provided free of charge. Call
800-HPINVENT (800-474-6836).
U.S. phone support is available in both English and Spanish 24 hours a day, 7 days a
week (days and hours of support might change without notice).
After the warranty period, call 800-HPINVENT (800-474-6836). Charges are $25.00
U.S. per issue, and are charged to your credit card. If you think your HP product
needs service, call the HP Product Support Center, which can help determine if
service is required.
Phone support in Europe, Middle East, and Africa
HP Product Support Center phone numbers and polices can change. Visit the
following Web site to check the details and conditions of phone support in your
country/region: www.hp.com/support.
Country/Region
Phone number
Algeria +213 (0) 61 56 45 43
Chapter 6
24 HP Scanjet 7600 series scanner