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7 Problem solving 117
Understanding product messages
Understanding product messages
Product messages appear on the control panel display to relay the normal status of the product (such as Processing Job), or
an error condition (such as Close Front Door) that needs attention. “Resolving control panel messages” on page 118
lists
messages that require attention, or that might raise questions. Messages are listed in alphabetical order, with numeric
messages at the end of the list. Not all messages are listed, because some (such as Ready) are self-explanatory.
Note Some product messages are affected by the AUTO CONTINUE and CLEARABLE WARNINGS settings in the CONFIGURE
DEVICE menu, System Setup submenu, in the control panel (See “System setup submenu” on page 205).
Using the product help system
This product features a help system on the control panel that provides instructions for resolving most product errors. Certain
control panel messages alternate with instructions about accessing the help system.
Whenever a ? appears in an error message or a message alternates with FOR HELP PRESS ?, press the key to view the help.
To exit the help system, press .
If a message persists
z Some messages (e.g. requests to load a tray or a message that a previous print job is still in the product memory) allow
you to touch Continue to print, or to press S
TOP to clear the job and eliminate the message.
z If a message persists after performing all of the recommended actions, contact an HP-authorized service or support
provider. (See the introduce guide on the product CD, or go to www.hp.com/support/lj9000
.)