Filter
Top Products
7 Problem solving 120
Understanding product messages
CLEARING PAPER FROM
PRINTER
The product jammed or was turned on and paper is detected in a wrong location. The product is
automatically attempting to eject the pages.
If possible, use the progress bar at the bottom of the display.
CLOSE FRONT DOOR ON
LEFT ACCESSORY
The stapler door on the multifunction finisher is open, or it is not closed properly.
Close the stapler door properly.
CLOSE FRONT OR LEFT
DOOR
The front or left doors are open and must be closed for printing to continue.
CLOSE RIGHT DOOR The right door is open and must be closed for printing to continue.
CLOSE TOP COVER ON
LEFT ACCESSORY
The top cover on the multifunction finisher is open, or is not closed properly.
Close the top cover properly.
DETECTABLE SIZE
IN TRAY xx
Move switch to
standard
A tray is loaded with standard size paper, and the switch in the tray is set to custom.
Move the switch to the "standard" position.
DIFFERENT PAPER SIZES
IN JOB
Different paper sizes are used for a single job in the multifunction finisher.
Verify that all pages in the job are configured for the same size paper.
DISK DEVICE
FAILURE
alternates with
READY
The EIO hard disk had a critical failure and can no longer be used.
Reseat the EIO hard disk. If the message continues, replace it with a new EIO hard disk.
Message Explanation or recommended action