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6 Product maintenance 90
Managing the print cartridge
Managing the print cartridge
When you use a new, authentic HP print cartridge (C8543X), you can obtain the following types of supplies information:
z amount of cartridge life remaining
z estimated number of pages remaining
z number of pages printed
z other supplies information
Non-HP print cartridge
Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or remanufactured. Because
they are not HP products, HP cannot influence their design or control their quality. Service or repairs required as a result of
using a non Hewlett-Packard print cartridge will not be covered under the product warranty.
When you use a non-HP print cartridge, the cartridge is unable to report on the status of the print cartridge. The CARTRIDGE
LOW and CARTRIDGE OUT messages will not be provided.
Print cartridge authentication
When you insert a non-HP print cartridge in the product, the product will inform you if a cartridge is not a genuine HP print
cartridge. If you insert a used HP cartridge from another HP product, the product can take as many as 60 printed pages to
authenticate that the cartridge is a genuine HP part, and will then reactivate the supply status features.
If the product control panel message states that this is not a genuine HP print cartridge and you believe you purchased an
HP cartridge, call the HP fraud hotline at (1) (887) 219-3183 (toll-free in North America).
Print cartridge storage
Do not remove the print cartridge from its package until you are ready to use it. The shelf life of a cartridge in an unopened
package is approximately 2.5 years.
CAUTION To prevent damage to the print cartridge, do not expose it to light for more than a few minutes.