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I
Troubleshooting
This section provides information on solutions to problems that may occur during the
configuration and operation of a Proliant BL e-Class C-GbE Interconnect Switch. The
following table lists steps you should take before calling your service representative.
Following are four tables with basic troubleshooting information:
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Setting Up and Accessing—Table I-1 contains general troubleshooting information
about setting up and accessing the interconnect switch. Topics covered include LEDs,
cables, failure of the interconnect switch to get IP settings, failure to connect to the
interconnect switch remotely, and what to do if you forget your administrator user name
and password.
Configuring—Table I-2 contains general troubleshooting information about configuring
the interconnect switch. Topics covered include configuring VLANs and XConnect ports.
Using the TFTP Server—Table I-3 contains general troubleshooting information about
using a TFTP server to backup interconnect switch configuration or to configure multiple
interconnect switches.
Upgrading Firmware using the Serial Port—Table I-4 contains general
troubleshooting information about upgrading system firmware using the serial
console port.
For additional troubleshooting information, refer to
Appendix D, Spanning Tree Protocol
Appendix F, Upgrading Firmware by Means of the Serial Port
Appendix G, Port Trunking and Load Balancing in Blade Switches
Appendix H, XML Configuration
The following website:
www.compaq.com/support/
HP ProLiant BL e-Class C-GbE Interconnect Switch User Guide I-1
HP CONFIDENTIAL Codename: DeLorean Part Number: 263682-002 Last Saved On: 2/5/03 10:54 AM