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Troubleshooting
Table I-3: Troubleshooting: Using a TFTP Server
Problem Possible Cause Possible Solution
The TFTP server is not available to
connect or there is connectivity
failure between the switch and
TFTP server.
• Make sure the IP address of the TFTP
server is correct.
• Make sure that the TFTP server exists on
the same network and VLAN as the
interconnect switch.
• Make sure that you can ping the TFTP
server from the interconnect switch and
vice versa.
The firmware file is not found on the
TFTP server. The file name could
be wrong and is mismatching.
• Make sure that a valid firmware file exists
on the TFTP server to download to the
interconnect switch.
• On the interconnect switch, check the file
name you configured to download.
While using TFTP to
download firmware, the
interconnect switch fails to
connect to the TFTP server
or after connection the
download fails.
The TFTP server was started with a
configured directory.
The interconnect switch must be configured
using the full path name, if it is not in the
directory specified in the TFTP server.
continued
HP ProLiant BL e-Class C-GbE Interconnect Switch User Guide I-7
HP CONFIDENTIAL Codename: DeLorean Part Number: 263682-002 Last Saved On: 2/5/03 10:54 AM