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1 Purpose and scope
Introduction
This software technical reference (STR) provides information about and troubleshooting tips for the HP
Color LaserJet Enterprise CP4020-CP4520 Series printing-system software.
This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center
(CCC) agents, support engineers, system administrators, information technology (IT) personnel, and
HP Color LaserJet Enterprise CP4020-CP4520 Series product end users, as appropriate.
The following information is included:
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Descriptions of drivers and platforms, with system modifications
●
Procedures for installing and uninstalling software components
●
Descriptions of various topics that are associated with the HP Color LaserJet Enterprise CP4020-
CP4520 Series product, including engineering details
The following table describes the structure of this STR.
Table 1-1 Software technical reference overview
Chapter Content
Chapter 1, Purpose and scope This chapter contains basic information about theHP Color LaserJet Enterprise
CP4020-CP4520 Series product and its software:
●
Overview of the HP Color LaserJet Enterprise CP4020-CP4520 Series
product
●
Printing-system software overview, including the following topics:
◦
System requirements
◦
Supported operating systems
◦
Availability
●
HP LaserJet software documentation
ENWW Introduction 1