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The printer displays out of paper when paper is
available
If the roll has become loose from its core, it will not feed correctly and the printer will not load the
paper. If possible, tighten the paper to its core or load a new roll.
Prints do not fall neatly into the bin
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Ensure the bin is correctly installed.
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Ensure the bin is open.
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Ensure the bin is not full.
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Paper often tends to curl near the end of a roll, which can cause output problems. Load a new roll,
or remove prints manually as they are completed.
The sheet stays in the printer when the print has
been completed
The printer holds the paper to allow the print to dry after printing, see Change the drying time
on page 40. If the paper is only partially ejected after the drying time, gently pull the sheet out of the
printer. If the automatic cutter is disabled, use the Form feed and cut option in the front panel, see
Form feed with or without cutting on page 41.
The paper is cut when the print has been completed
By default the printer cuts the paper after the drying time has been completed, see Change the drying
time on page 40. You can disable the cutter, see Turn the automatic cutter on and off on page 40.
The cutter does not cut well
By default, the printer is set to cut the paper automatically after the drying time has been completed.
If the cutter is turned on but not cutting correctly, check that the cutter rail is clean and clear of any
obstacles, and check that there are no pieces of paper in the cutter groove.
104 Chapter 12 Troubleshooting paper issues ENWW