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82 user’s guide
keyboard and mouse (continued)
Symptom Problem Solution
The optical sensor uses the
pattern of the surface to
track the position of the
cursor. Reflective surfaces,
grooved surfaces, glass, or
other see-through surfaces
inhibit the ability of the
sensor to track the cursor.
Place the mouse on a mousepad or white sheet of paper.
Optical mouse does not
track cursor well.
Mouse sensor is dirty. Wipe the light sensor lens on the bottom of the mouse with
a lint-free cloth (not paper).
Mouse cursor moves
too fast.
The wireless mouse moves
the cursor more quickly than
a standard mouse.
Adjust the mouse speed. See page 21.
memory
Symptom Problem Solution
Insufficient memory message
is displayed.
All memory in the PC is
being used by open
programs, and memory is
needed for a desired task.
Close all open programs, and then try desired task again.
Or
Restart your PC:
1 Click the Start button.
2 Click Turn Off Computer.
3 Select Restart.
multi-storage bay
Symptom Problem Solution
Cannot remove the cables
for an external device from
the multi-storage bay cable
tunnel (select models only).
Cables are caught in the
cable tunnel.
Remove the rear top cover:
1 Open the bay cover. Hold the cover on each side near
the hinges, and then lift the cover and slide it toward the
back of the chassis. Gently lift it off.
2 Press tab (A) inside the bay and slide the top rear cover
toward the back of the chassis; then lift off the cover.
A