Filter
Top Products
86 user’s guide
• System Restore This Microsoft Windows XP feature creates a restore point
where it records the PC settings at that time and date. You can later return the
PC to the settings recorded at the restore point. You can create a specific
restore point, or have the operating system create a restore point. For example,
when you use Add Programs to add a software program, the operating system
automatically creates a restore point before it adds the software. Use System
Restore to return the PC to the settings the PC had before you installed the
program. For more information, type System Restore into the Search box in
Help and Support.
• Application and Driver Recovery If the problem with the PC seems to be
with only one program or one driver, it may be that the application program or
the driver program is damaged. You can reinstall individual factory-installed
application programs and driver programs by using the HP Application
Recovery program (select models only); see “application recovery“ on page
91.
• System Recovery Use the HP PC System Recovery program as a last resort
to reinstall the software. Perform System Recovery using the hard disk drive
partition first; see “system recovery“ on page 92. If necessary, next perform
System Recovery using the recovery discs and choose Standard Recovery; see
“starting system recovery using recovery discs“ on page 93. Finally, if
necessary, perform System Recovery using the recovery discs and choose full
System Recovery.
Before using the HP PC System Recovery program or the HP Application Recovery
program, use System Restore.
NOTE: Your PC hard disk drive contains the System Recovery image in a partition
area of the disk drive. The PC does not include recovery discs in the accessory
box, but you can make your own recovery CDs or DVD; see “creating recovery
cds/dvds“ on page 88.
When your PC stops working correctly, the Restart, Turn Off Computer, and Driver
Rollback methods (described above) may resolve the problem. After you have
tried these three methods, if needed, try the remaining actions, using the table that
follows as a quick reference.