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Troubleshoot installation issues.............................................................................................225
Hardware installation suggestions....................................................................................225
Software installation suggestions.....................................................................................226
Clear jams...............................................................................................................................227
Clear paper jams..............................................................................................................227
Avoid paper jams..............................................................................................................229
Errors......................................................................................................................................229
Printhead Problem............................................................................................................230
Incompatible Printhead.....................................................................................................230
Printhead problem and advanced printhead maintenance...............................................230
Printhead problem - The following printhead has a problem......................................230
Advanced printhead maintenance..............................................................................231
Fax Memory Full...............................................................................................................235
Device Disconnected........................................................................................................235
Ink Alert.............................................................................................................................235
HP recommends you have a replacement available for when print quality becomes
no longer acceptable..................................................................................................236
The amount of ink in the following cartridge may be low enough to cause poor print
quality and cartridge changes may be required soon. HP recommends you have
replacement cartridges available to install when print quality is no longer
acceptable..................................................................................................................236
Ink system failure........................................................................................................236
Cartridge Problem.............................................................................................................237
The following cartridge appears to be missing or damaged.......................................237
Cartridge(s) in Wrong Slot - The following cartridges are in the wrong slots..............237
Cartridge Problem.............................................................................................................237
Paper Mismatch................................................................................................................237
The cartridge cradle cannot move....................................................................................238
Paper Jam........................................................................................................................238
Paper Jam........................................................................................................................238
The printer is out of paper................................................................................................238
Incompatible Cartridge(s).................................................................................................238
Incompatible Cartridge(s)...........................................................................................238
Incompatible Cartridge(s)...........................................................................................238
Printer Offline....................................................................................................................239
Printer Paused..................................................................................................................239
Sensor issue.....................................................................................................................240
Sensor failure...................................................................................................................240
Previously used genuine HP cartridge.............................................................................240
Ink Service Capacity Warning..........................................................................................241
Document failed to print....................................................................................................241
General printer error.........................................................................................................241
A HP supplies and accessories
Order printing supplies online.................................................................................................242
Accessories............................................................................................................................242
Supplies..................................................................................................................................242
Supported ink cartridges...................................................................................................243
HP media..........................................................................................................................243
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