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B Support and warranty
The information in Maintain and troubleshoot suggests solutions to common problems. If your device
is not operating correctly and those suggestions did not solve your problem, try using one of the
following support services to obtain assistance.
This section contains the following topics:
•
Obtain electronic support
• Warranty
• Ink cartridge warranty information
• Obtain HP telephone support
• Prepare the device for shipment
• Pack the device
Obtain electronic support
To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted,
choose your country/region, and then click Contact HP for information on calling for technical
support.
This Web site also offers technical support, drivers, supplies, ordering information and other options
such as:
• Access online support pages.
• Send HP an e-mail message for answers to your questions.
• Connect with an HP technician by using online chat.
• Check for software updates.
You can also obtain support from the Toolbox (Windows) or HP Printer Utility (Mac OS X), which
provide easy, step-by-step solutions to common printing problems. For more information, see
Toolbox (Windows) or HP Printer Utility (Mac OS X).
Support options and availability vary by product, country/region, and language.
244 Support and warranty