Filter
Top Products
Troubleshooting8-14
Troubleshooting Tools
There are two sets of diagnostics provided by the HP DesignJet ColorPro Series Printers
which you can use to troubleshoot the printer :
Diagnostic Test Page
Extended Diagnostic Test Page
More details on these two test pages can be found in Diagnostic Page (Chapter 2) and
Extended Diagnostic Page (Chapter 2).
You will also need to provide the additional tools to perform troubleshooting :
multimeter
cotton swabs
rigid paper, card stock
clean and soft cloth
tweezers
a TORX
screwdriver with either a T-10 or a T-20 screw bit
As you may be handling delicate electronic components in the printer, it is also strongly
recommended that you use an ESD heel or wrist straps to dissipate body static electricity
which may damage PCAs inside the printer.
www.GovTechMedia.com